Terms & Conditions

  • While we hope you enjoy your experience, we must draw your attention to the following information:
    From herein:
    The person hiring the services of Berkshire Limos will be referred to as the “Client.”
    Berkshire Limos will be referred to as the “Company.”
    The services of Berkshire limos will be referred to as the “booking.”
    A deposit of £50 (full payment if within 7 days) is required when confirming your booking.
    A deposit of £100 (full payment if within 30 days) is required for weddings.
    A refund (less £50 deposit) will only be given if a cancellation is received in writing more than 14 days prior to the hire.
    A refund (less £100 deposit) will only be given if a cancellation is received in writing more than 28 days prior to the wedding hire.
  • The client is liable for full payment of any balances 7 days prior to their event
  • The booking is accepted based on the times and itinerary stated on the booking confirmation.  We may invoice the client for additional time at our standard hourly rate, currently £60.00 per hour or part thereof.
  • For the consideration of other clients, passengers are NOT permitted by law to smoke in any of our vehicles. Smoking inside a vehicle will incur a £75.00 charge.
  • The company does not permit the taking of any illegal substances or partaking of any illegal activities whilst in the vehicle, failure to abide by this condition will result in the immediate termination of the hire without compensation.  The client expressly accepts that except in cases of an emergency, only the chauffeur may open and close doors, this is a safety precaution to minimise the risk of accidents and damage to the vehicle. The company will not be held responsible for accidents caused as a consequence of the client or his/her party failing to adhere to this condition and the client accepts full responsibility for any damage to the vehicle and or any third party as a result of the client or client’s party failing to adhere to this condition.
  • The client is fully responsible for the conduct of all passengers and is liable for any damage caused both inside and outside the vehicle by the client or a member of his or her party, howsoever caused. This includes incitement or behaviour resulting in damage to the vehicle or its contents by a third party. The client expressly agrees to be held liable for the retail cost of any repair as a consequence of any damage caused. The client further agrees that the company may at its entire discretion determine the company who will affect the repairs. Furthermore, the client shall be responsible for payment of a fixed rate, which shall be determined by the company, at its sole discretion for the period during which the vehicle cannot be used as a consequence of said damage and repairs. That notwithstanding, the client shall also be responsible for any further losses, which are incurred as a result of lost bookings.
  • The client is responsible for the conduct of all passengers.  We reserve the right to invoice or to charge any payment card of the clients for any repairs, replacements, or valeting costs arising from damage or soiling to the vehicle or its fixtures caused by the client or passengers. Daily hire charges are £500.00 per day plus valeting costs @ £150.00 and the cost of replacement parts and labour.
  • Where the company supplies complimentary drinks, these must be consumed inside the vehicle and may not be removed for any reason whatsoever. In the event that drinks are removed, then the company may at its sole discretion, recover the replacement cost from the client. The company does not allow red wine to be consumed in the vehicle at any time owing to the potential damage to the interior as a consequence of spillage. The consumption of red wine in the vehicle will incur a valeting charge of £75.00 plus replacement of any fabric or upholstery and labour charges.
  • Chewing Gum may not be consumed inside any vehicle.
  • The driver may refuse to transport passengers or luggage if the vehicle is overloaded and may terminate the booking if the client or passengers cause excessive delays, are disorderly or, in the drivers judgement, are unfit to travel.
  • Passengers are required to wear seat belts where fitted
  • In the unlikely event that we are unable to complete the booking for reasons beyond our control a full refund given. Beyond this the company will not be liable.
  • The company does however reserve the right to provide another vehicle of a similar description to complete a booking.
  • Although we will endeavour to meet deadlines The Company accepts no responsibility for any delays, however caused.
  • No responsibility will be accepted for restrictions relating to vehicle access at any location.
  • Although we will take every care, no responsibility will be accepted for any loss or damage to luggage or personal property.
  • The copyright of any photographs taken by company drivers will remain the property of the company and may be used for promotional & marketing purposes, if you do not wish your images to be used please notify us in writing by letter or email stating the name & date of your booking.
  • Where complimentary photographs are offered these will be taken when available to do so, and are subject to relevant weather conditions, no charge is made for the initial complimentary photograph, failure on the companies behalf to provide a photograph does not alter any quote/payment made.
  • That’s the formalities out of the way, now go ahead and enjoy yourselves.

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